Emergency Pool & Spa Services

Testimonials

Pool & Spa Medics review summary

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5on Google,Jul 22, 2024

justin

I had the pleasure of having Dustin & Bo help bring my communities pool back to life. We needed a replacement of skimmers throughout the pool, which I got a quick quote on and a detailed breakdown of what to expect. We were able to get on their schedule fairly quickly as well, right before pool season kicks off. This was quite impressive as other companies were either too booked or did not have the resources available. I also had a surprise ask to replaster the pool, and was able to get a quick quote drawn up along with the skimmers. They were able to accommodate the repair and work it into a schedule around our need for opening the pool. When the repairs were scheduled to start, I did see some delays, but understanding the industry I know there is alot of unforeseen situations. They were communicative and responsive to my questions, giving me good lnformation throughout the repairs so I was well in the loop with the schedule of events. We also had their post repair care, with their pool techs coming out to balance the pool chemistry and sweep the plaster. Their techs were very knowledgeable and answered many of my questions about the process and were happy to provide clarity to anything, ensuring we were ser up for success after the repair. The quality of their work was excellent, and any of the minor imperfections I’ve observed were corrected promptly and without issue. I could tell they took pride in their work, and the end result shows. Replacing many skimmer ports and replastering a pool all in one go is no easy feat and I believe they were the best for the job. All in all, I would certainly recommend them for skimmer repairs and replastering, and look forward to other repairs they may perform for me. On behalf of all Second Cherry Creek Townhomes, thank you for giving us a beautiful pool for many years to enjoy!

5on Google,Jun 03, 2024

Doug

I reached out to pool and spa medics when I discovered that my pool heater was not functioning properly. With a pool party scheduled for the following day, I needed a swift resolution. Dustin and his team promptly arrived and successfully installed a new heater by 4 pm, saving my party. I am grateful to Dustin and his crew for ensuring that my pool was warm and for their efficient service. Their pricing was fair, and their response time was commendable.

5on Google,Mar 01, 2024

Haley

Our hot tub was leaking and so many companies (including where we bought our hot tub) wanted to charge an arm and a leg to just come out and look at the problem. Pool and Spa Medics came out quickly to our house, fixed our leak and all for a very fair price. I would highly recommend!

5on Google,Jun 02, 2023

Tyler

Great service even up the hill in Evergreen!

5on Google,Feb 02, 2023

Robert

These guys were amazing! They did great work, would use again.

5on Google,Jan 25, 2023

Shelby

I was having a very difficult time managing the water in my pool and could not figure out what was causing it to get so bad so fast. They sent someone out to help diagnose the issue the next day. He knew right away what was going on and causing the water to get so bad so quickly. He did his thing and added the necessary chemicals and everything else to get my pool back in shape. He even provided me with some tips and tricks to keep my water healthy and safe for me and my guests. It is very apparent that they take the health and safety of their customers very seriously. I would recommend Pool and Spa Medics 10 out of 10 times to my friends, family, and colleagues. I highly recommend this company.

5on Google,Oct 06, 2021

Tim

I had an AWESOME experience with this company. I needed an emergency repair, and they were on top of it. I called 9 hot tub businesses, and they were the ONLY ONE that answered the phone immediately. Jeannine is soooo nice, she makes me smile just talking to her. Her demeanor and professionalism, as well as responsiveness to helping me solve the problem, went above and beyond. The techs that came out, Jose and Chet were also great, explaining the issue thoroughly. They were on time, and did a great job. I am so glad I found this business. Thanks guys! 👍👍👍👍

5on Google,Mar 03, 2021

chris

Pool and Spa Medics went above and beyond to remove my hot tub when most companies would have given up. The terrain was very difficult, yet they pushed through and figured a way to get the job done. I would use this company anytime.

5on Google,Jun 12, 2020

Erin

FIVE STARS DOES NOT DO JUSTICE! We have used Pool &Spa Medics for over five years, after multiple failed attempts with other companies we patronized, prior to discovering Dustin and his crew. What a blessing their team has been. Be it a large job, such as adding a new pool cover or replacing an entire pump system, or small service, such as general maintenance, this company will be whom we will trust, always. The staff is customer focused, the pricing is exceptional ( always beating any quote we have solicited from their competitors) they are prompt, respectful and efficient and willing to fit us on their schedule at a moments notice. If ever we were to have a slight dissatisfaction, I am confident it would be remedied immediately if I were to communicate it to them, though we have yet to experience any issues. We truly can not say enough about this extraordinary group of folks and the excellent work they always strive to achieve. Thank you Pool &Spa Medics !

5on Google,Feb 25, 2020

Trevor

This is one of the best pool company's in Colorado. I've had a lot of work done on my leaking pool. Each time I hired a company the leaking continued. When pool and spa medics came out they found the leak and fixed it. I've had no problems sense. Thanks guys !!!!

5on Google,Sep 18, 2019

Mary

Been using these guys for my pool needs last 3 years. Used another company (will not name) to close my pool 4 years ago, they quoted me once price & bill came in at almost double?!? Not with Dustin & Jose, always calling verifying work/cost. They replaced my auto cover for 1k less than what any one else was charging. Needed a new heater & they walked my husband through install free of charge. Reason they have a hard time getting back is because they’re so good they’re extremely busy! People only review when their mad not when they are happy. Jose & Dustin now do 2 pools for me, mine & my friends, mine is concrete & friends is vinyl & both are always taken care of. They always try to save & reuse plugs to try to keep cost down. They don’t up charge for chemicals & no I am not a friend just a very please customer. & super reliable/trust worthy. Come & go out my back gate & always super good with my dogs & my dogs have a good judge of character & they love these guys. & the lady who takes the calls (sorry I can’t remember her name) super nice & great to work with.

5on Google,Mar 10, 2019

Nicholas

Amazing pool work these guys are top in the Colorado area!!!’ Came out same day finished the job and the prices and work done by these guys are amazing and efficient!!!! Thank you pool and spa medics always will recommend it to any body.

5on Google,Mar 09, 2019

Micah

Great customer service. Professional installation and maintenance. Fair pricing too!

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